Returns & Exchanges

At Gelato Pique, we want you to be completely satisfied with your cozy essentials. If your purchase isn't a perfect fit, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.